Awards Case Studies
Monash University wins award for sustainable parking facilities
Monash University’s Buildings and Property Division has received an award for outstanding sustainable car park at the 2021 Parking Industry Awards.
PARKD delivers first relocatable car park in Australia
City Subaru is an inner-city dealership located 2km from Perth CBD and includes new and used sales and car servicing at the site. The dealership needed a car park to allow the growth of their business and improve the ease with which their customers interacted with their sales and service teams.
Cairns Airport Parking: A case study in reconnecting with your customers
Cairns Airport Parking had lost market share and was held back from providing an exceptional customer experience. As part of a new top-driven strategic direction for Cairns Airport their customer service approach has undergone a transformation of late, winning back market share by encompassing a relentless focus on putting the customer experience first.
Warrnambool – The small change that made a big difference
Warrnambool City Council, like many regional councils, had parking issues which needed addressing. Warrnambool were experiencing intense population growth, which was expected to continue, and parking had become a concern for businesses and residents alike.
A case study in meeting customer needs – Care Park – 2017 Parking Organisation of the Year
From humble beginnings 20 years ago, Care Park has continually raised the bar and stayed at the forefront of providing an outstanding parking service, and a diversity of evolving tailor-made solutions and services to clients and customers.
A problem worth solving: Cairns Airport Parking – Meet the Parkers Project
In June 2016 Cairns Airport Parking was losing share to other transport modes including taxis, free drop off and offsite airport parking, showing a 10% loss to other transport modes.
Crown Melbourne’s Award-Winning Basement Redirection (Automation) Project
Crown Melbourne’s Premium Basement car park located underneath the main complex is highly sought after and considered the best place to park due to its proximity to the main gaming floor.
Secure Parking Named as Parking Organisation of the Year
Secure Parking took the top award at November’s Parking Industry Awards, being named as the 2016 Parking Organisation of the Year. Secure Parking’s success has been realised through a whole-of- business emphasis on technology and improvements in the services offered to customers.
Grant McLean Awarded for Individual Excellence in Parking
Parking industry consultant, Grant McLean, received recognition for the many years he has dedicated to the parking industry, when he was awarded Individual Excellence in Parking at the 2016 Parking Industry Awards. Grant has been involved in the Parking Industry for over 30 years.